Website maintenance packages
A website maintenance package is essential for keeping your online presence running smoothly and securely. Whether it’s fixing bugs, updating content, or improving load times, our maintenance package ensures that your website continues to deliver a seamless experience to your users, helping you maintain a professional and reliable online presence.
Website maintenance packages with 99.95% uptime
We understand that every minute your website is down impacts your business, which is why our maintenance services focus on keeping your site accessible, secure, and efficient at all times. With 99.95% uptime service level agreements available, you can be confident that your website will remain effective, providing customers with a seamless experience that builds trust in your brand.
Safeguarding your organisation from the unexpected
Our maintenance and support services are being utilised across various industries, including leading financial institutions and ASX listed companies. Each service level agreement includes thorough disaster recovery management covering both response and resolution, ensuring your business is well-prepared against unexpected events or potential security threats.
What's included
All-inclusive design and content
Each website we create includes an all-inclusive design, build and content service.
Responsive across mobile and tablet
Our website packages work seamlessly across desktop, mobile and tablet devices.
Securely managed hosting
We manage your website hosting on Amazon’s enterprise-level cloud-based servers.
SSL encrypted website security
All our websites are built with SSL encryption to ensure data in-transit is always secure.
Website uptime monitoring
We continuously monitor your website 24/7 to ensure it is always available and running smoothly.
Website analytics and lead tracking
We provide detailed website analytics and lead tracking, so you can see exactly how your website is performing.
SEO and sitemap tools
Our team makes sure your website is optimised for search engines, so you attract more visitors organically.
Social media and pixel tracking
We can integrate your website with your social media channels and install pixel tracking for improved performance analysis.
Supporting Australian organisations for over 20 years
Looking for help with a website
Getting started with a website maintenance package
Getting started with a website maintenance package is a crucial step in ensuring the long-term health and performance of your website. The process begins with an initial assessment of your website’s current condition, identifying any immediate needs or potential issues. From there, we work with you to create a service level agreement (SLA) that aligns with your business goals, covering essential services like regular updates, security checks, performance optimisation, and backup solutions. With our maintenance package in place, you can have peace of mind knowing that your website is being monitored and managed by experts.
1. Choose a package
Engage and understand your organisation to design the website structure and content, establishing clear goals and timelines for an organised approach.
2. Design and develop
Design wireframes and create visual layouts before developing a fully functional and secure website that aligns with your brand and is optimised for conversions.
3. Go live
Perform thorough testing, resolve any issues, and launch the website on our managed infrastructure, with ongoing support and maintenance provided afterwards.
Frequently asked questions
What is website maintenance?
Website maintenance is essential for keeping your site running efficiently and securely. It involves routinely updating content, repairing any broken links, and ensuring that all features are functioning as intended. Maintenance can also include applying necessary security patches to safeguard your site from potential threats. Additionally, regular upkeep may include optimising your website’s performance, backing up critical data, and making updates to ensure compatibility with the latest web standards and technologies.
What happens during website maintenance?
Website maintenance involves a range of activities designed to keep your site secure and running smoothly. This includes applying the latest security updates to protect against potential threats and optimising performance for faster load times and efficient operation. The exact maintenance tasks performed depend on your service agreement. For critical applications, updates may be applied as soon as new software is released to ensure top-notch security and performance. For other sites, maintenance might be scheduled at regular intervals, such as monthly or quarterly. Regular, systematic maintenance is crucial to keeping your website secure, current with the latest features, and functioning properly.
How much does website maintenance cost?
The cost of website maintenance can differ significantly based on the services required and the complexity of your site. Monthly fees can range from around $100 to several thousand dollars. This variation depends on factors such as the size of your website, the extent of support you need, and the response and resolution times specified in your service agreement. Maintenance fees are generally billed on a monthly basis, offering your business predictable and manageable expenses.
Additional website features
Our expert team has brought hundreds of great websites to life with a platform and functionality engineered for success. This approach allows us to prioritise providing website features and services to clients that are designed to drive conversions and meet the key performance indicators crucial to their business.
Search Engine Optimisation (SEO) tools
Each website design includes powerful search engine optimisation (SEO) tools to enhance your site’s performance and ranking. With these tools, your organisation is able to automate XML sitemaps, add and edit meta titles and descriptions, undertake keyword content analysis, and more.
Source tracking and lead capture
All of our websites include advanced lead capture capabilities, featuring dynamic forms with customisable fields and logic to allow each website to collect valuable lead information from key pages. These forms not only enhance user engagement but also serve to streamline the lead generation process, enabling businesses to effectively track and nurture visitors to prospects.
Managed support services
Managed support services allow you to focus on your core business activities while our team handles the day-to-day running of your website and infrastructure. These services include everything from maintenance, updates, and security monitoring, all the way through to digital strategy and marketing support to facilitate business growth.
Get in touch to discuss a maintenance package
Our expert website and engineering team is ready to support your business with our website maintenance services and packages. Get in touch for a free consultation to learn more about how we can create and support your website.
