Website maintenance
Ensure seamless operation of your website with our all-inclusive website maintenance services. We offer uptime monitoring, security and data protection, and ongoing technical assistance, all specifically designed to meet the unique needs of businesses.
Focus on your business while we handle your website maintenance
Our website maintenance solutions preserve your website’s availability with regular system updates, thorough security assessments, and performance optimisation. Each service level agreement includes a 99.95% uptime guarantee, allowing you to concentrate on your primary business operations without concerns about technical issues or interruptions.
Why proactive website maintenance matters
We recognise that neglecting website upkeep can lead to expenses that surpass just recovery costs. That’s why we adhere to rigorous standards, ensuring our website maintenance services are handled with exceptional care. Through our proactive maintenance strategy, we address potential issues early on, keeping your website secure and fully functional at all times.
Supporting Australian organisations for over 20 years
Speak to an expert
Our website maintenance services
With more than two decades of experience in overseeing websites of all sizes, we have the proficiency required to manage your site efficiently. Our detailed incident management procedures are equipped to address diverse levels of severity, and we have established protocols for rapid recovery should an incident occur.
Regular updates
Ongoing software and system updates to keep your website secure and operating at its best.
Performance optimisation
Optimise your website’s performance and speed for an exceptional user experience.
Security monitoring
Regular threat detection to prevent breaches and safeguard both system and data integrity.
Website maintenance for enhanced performance and user engagement
Our website maintenance strategy is thorough and detailed, guaranteeing the strength of your online presence. We begin with an in-depth evaluation to uncover any weaknesses and develop a customised maintenance plan for continuous execution. Routine system updates and security evaluations keep your site secure and current, while performance enhancements boost load speeds and user satisfaction. Furthermore, uptime monitoring of both application and infrastructure keeps your website consistently accessible.
Understanding the OWASP Top 10 framework
The OWASP Top 10 is an internationally acknowledged framework for web application security, focusing on the most significant threats to web applications. Created by the Open Web Application Security Project (OWASP), this list acts as a standard for developers and security experts to recognise and mitigate typical vulnerabilities. By following the recommendations and best practices detailed in the OWASP Top 10, our websites are fortified against potential risks, providing users with a safer and more dependable online experience.
Customised cloud solutions with AWS or Azure
We prefer to offer a unified service for our website clients by hosting the website and managing the server infrastructure under a SaaS framework. Based on your business requirements, our suggested cloud solution utilises either Amazon Web Services (AWS) or Microsoft Azure, employing a multi-layered system architecture. This modular strategy allows us to maintain stringent control over all connection interfaces, providing superior security, scalability, and reliability for your website.
Continuous support and rapid issue resolution
Our support and incident management services are crafted to deliver continuous assistance and swift problem resolution. For clients needing an extensive service level agreement, we provide round-the-clock monitoring and support, ensuring your website stays fully functional and any issues are promptly handled. Our specialised team is adept at managing incidents of all severities, using a systematic approach to identify, diagnose, and efficiently resolve problems.
Frequently asked questions
Why is website maintenance important?
Website maintenance is essential for several reasons. Firstly, it plays a critical role in securing your site from potential threats by keeping software, plugins, and other components up to date with the latest security patches. Regular maintenance also ensures that your website performs optimally, providing users with a smooth and efficient experience. This involves identifying and fixing any issues like slow load times or broken links, which can negatively affect user satisfaction.
Additionally, maintaining your website allows you to keep your content relevant and engaging. Regular updates to text, images, and other media ensure that your site remains fresh and informative, which is crucial for attracting and retaining visitors. From an SEO perspective, search engines favour websites that are well-maintained and frequently updated, improving your site’s visibility in search results.
Furthermore, ongoing maintenance ensures that all features and functionalities on your website work as intended, whether it’s contact forms, shopping carts, or other interactive elements. It also helps you stay compliant with evolving web standards and regulations, reducing the risk of penalties or other issues.
Without regular maintenance, your website could become vulnerable to security threats, suffer from poor performance, or present outdated content – all of which can harm your business’s online presence and credibility.
How often should website maintenance be performed?
The frequency of website maintenance depends on the specific needs of your website and the nature of your business. For most websites, regular maintenance should be performed at least quarterly to ensure everything is running smoothly, security patches are applied, and content is updated. However, some websites, especially those handling sensitive data or high traffic, may require more frequent maintenance, such as monthly, weekly or even daily checks.
To accommodate different needs, we offer various website maintenance packages. These packages are tailored to meet the unique requirements of your business, whether you need basic monthly updates or more intensive, ongoing maintenance. Our team will work with you to determine the best maintenance schedule for your website to keep it secure, up-to-date, and performing at its best.
Learn more about our website maintenance services today
Reach out to our team to learn how our extensive website maintenance and support services can ensure your website remains secure, performant, and always up-to-date.
